ফেরত নীতি

Digital media has transformed how we purchase and utilize products. With just a few clicks, you can buy a plugin or theme and start using it instantly. However, due to the nature of digital media, once a product is downloaded, it cannot be “returned.” In this page, we’ll explore the importance of reliable technical support for digital products and what you should expect when making an online purchase.

No Refunds Except for Unusable Products

It’s essential to understand that refunds for digital products are typically not available unless the product is completely unusable. If you encounter an issue that renders the product unusable, it’s crucial to report it to our support team immediately. We will work to resolve the issue, and if it cannot be fixed, a refund may be provided.

24/7 Support Availability

To maximize the value of your digital product, access to dependable technical support is key. Our support team is available 24/7 to assist with any questions or challenges you may face, whether it’s installation, configuration, or general use of a product purchased on our website. We are committed to ensuring you have the help you need to make the most of your purchase.

Limited Technical Support Capabilities

It’s important to note that we are not the developers of the products we sell. Therefore, our technical support is limited—we cannot alter the product’s functionality or resolve bugs created by the developers. However, our experienced team is well-versed in using digital products and is ready to help you get started quicklcy and efficiently.

Conclusion

Given the nature of digital media, once a product is downloaded, it cannot be returned. However, by ensuring you have access to reliable technical support, you can make the most of your digital product. If you have any questions or need assistance, our 24/7 support team is here to help.